Nuzul: deleting your account
Contents
This is a courtesy translation. The Turkish text at nuzul.com.tr/hesap-silme is the binding version. If anything here differs from it, the Turkish text governs.
App: Nuzul (iOS / Android)
Developer: Eyüp Ensar Şanlı
Last updated: 26 August 2026
This page explains how to have your Nuzul account and the data attached to it deleted. You do not need to install the app or sign in to read it.
1. What is in your Nuzul account
Your account contains no more than the following:
| Identity | The e-mail address Apple or Google returns to us and, if you gave one, your name. With Sign in with Apple this may be a relay address ending in @privaterelay.appleid.com, in which case we never see your real address. |
| Purchase record | One line: whether a purchase was made, and the store transaction identifier. |
| Listening progress | Which episode you are on and how many seconds in. |
Not present: phone number, address, date of birth, national identity number, location, contacts, photos, and your payment details. Your card and billing information is held by Apple and Google and never reaches us, so there is no card record to delete either.
2. What deletion removes
All three of the above, permanently. Your account, your e-mail address, your purchase record and all of your listening progress are deleted. This cannot be undone.
As of today, no personal data of yours remains with us after deletion. If de-identified purchase records are kept in future because financial legislation requires it, that will be stated in Privacy Policy §7; a de-identified record does not point to you.
3. What deletion does not remove. Please read this
Deleting your account does not refund your purchase.
There is no subscription in Nuzul; access is unlocked with a single one-time purchase. So there is no renewing charge to cancel, and deleting your account does not cause a new charge.
Deleting does, however, remove the record of your purchase on our side. Your receipt remains with Apple or Google: if you create a new account, the "Restore purchases" button in the app gives your access back and you do not pay again.
If you want a refund, the decision is the store's alone:
4. Route 1: delete from inside the app, immediately
This is the fastest route and the one we recommend. Deletion happens immediately; there is no waiting.
- Open Nuzul
- Menu
- Account Details
- Delete my account
- Type
SİLinto the box that appears (the button only becomes active once you have) - Confirm
Your account, your purchase record and your listening progress are deleted at the same moment.
5. Route 2: if you cannot install the app, within 30 days
If you have changed phone, deleted the app, or cannot sign in, send us your request by e-mail:
To: destek@nuzul.com.tr
Subject:Nuzul: account deletion request
Body: The e-mail address you used when you created the account.
Send the request from the e-mail address the account is registered to. That is what proves the account is really yours; for requests arriving from another address we will ask for identification. The only reason we ask is to stop someone else having your account deleted.
Timing: we conclude your request within 30 days at the latest and write back to you at the same address. If you can still reach the app, Route 1 is faster.
This is also the exercise of your right to erasure under article 11 of the Turkish Personal Data Protection Law; see Privacy Policy §8 and KVKK Information Notice §8.
6. The three free episodes
Three episodes can be played without an account: Alak, Kalem and Duhâ. If you never created an account there is nothing to delete: while you listen to those three we send no data to our servers that could be linked to your identity. Your listening position stays on your device only and goes when you delete the app.
7. If you have a question
destek@nuzul.com.tr